Position Summary:

The DPT Program Operations Manager provides operational leadership for the DPT Program, managing day-to-day operations across accreditation, academic support, program development, and administration. The Operations Manager applies initiative and sound judgment in overseeing program functions, serves as a central liaison with internal university units and external stakeholders, and reports to the DPT Program Director. This position consolidates responsibilities previously held by the DPT Program Coordinator and DPT Didactic Support Coordinator positions.

Minimum Qualifications:

• Minimum of two years of directly related experience in academic program coordination and support including academic operations, departmental budgets, project coordination, office management, event planning support, student activities and/or related experience.
• A suitable combination of education and experience may be substituted for the minimum qualifications.
• Bachelor's degree 

Preferred Qualifications:

• Experience in higher education setting

Job Duties:

Demonstrate an attitude and behavior that reflects the values and mission of the program and University.

• Program Accreditation and Continuous Program Improvement
  • Lead the development and maintenance of effective management systems centered on the accreditation and continuous improvement objectives of the program
  • Manage preparation of self-studies, reports, site visit materials, and data collection, analysis, and reporting for accreditation and continuous program improvement
  • Coordinate comprehensive program evaluations under the general direction of the DPT program director
  • Maintain systems and documentation to ensure ongoing compliance with the Commission on Accreditation in Physical Therapy Education (CAPTE)
  • Complete annual surveys as required by CAPTE for continued accreditation
• Academic Support (Didactic Phase)
  • Create and disseminate current and upcoming program didactic schedules in coordination with the Program Director and faculty; create and manage cohort SharePoint calendars
  • Coordinate onboarding processes for new students
  • Develop, maintain, and input data into tracking systems to support student progression and program operations• Monitor and track student academic progress for didactic phase, identifying and communicating concerns as appropriate
  • Gather, analyze, and report student and program data to faculty to support decision-making and continuous program improvement
  • Serve as first-line support for student and faculty issues related to ExamSoft, D2L, and academic holds, escalating concerns as needed
  • Manage standardized patient (SP) activities for courses, including communication, scheduling, and payment
  • Coordinate and support didactic phase instructional activities including course schedules, materials, and faculty support
• Program Development
  • Establish and maintain external partnerships for new or ongoing DPT program initiatives
  • Coordinate and support program initiatives and development, including interprofessional education opportunities and events
• Administration
  • Manage and oversee daily operations of the DPT program
  • Implement, interpret, and administer policies and procedures of the DPT program and campus
  • Develop and implement operational workflows, timelines, and systems; identify operational challenges and implement process improvements
  • Serve as primary liaison with Admissions, Registrar, HR, and Finance
  • Provide support for DPT program faculty and staff searches in coordination with the policies and procedures of the Department of Human Resources
  • Provide organizational support of the faculty and staff performance evaluation process
  • Assist the DPT program director, faculty, and staff in the planning and implementation of program events and meetings
  • Coordinate admissions and selection processes with the Director of Graduate Admissions and PTCAS
  • Participate in all efforts to promote and publicize OCU DPT program
  • Develop, design, and update program materials such as handbooks, reports, web content, and marketing documents
  • Maintain data systems and tracking mechanisms; generate reports for program leadership and accreditation
  • Arrange and coordinate travel for DPT program faculty, staff, and guests
  • Administer budgets, monitor expenditures, and manage financial planning in collaboration with DPT program director
  • Maintain communications and contracts with educational technology agencies (MedBridge, TrueLearn, EMR system, EXXAT, etc.)
  • Coordinate new student orientation logistics, programming, and event execution
  • Arrange and coordinate NPTE prep courses, practice exams, and initial licensure documentation