Police Dispatcher
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Main Campus, Oklahoma City, Oklahoma, United States
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Opening at: Dec 8 2023 at 09:00 CST
VP Area: Police
Department: Police
FLSA Status: Non-Exempt
Benefit Eligibility:
The Police Dispatcher receives incoming calls for police services, dispatches officers as appropriate, maintains records of communications and activities to support the safety of the campus community.
Preferred Qualifications:
- Two years of dispatching experience in police or campus law enforcement
- Demonstrate an attitude and behavior that reflects the values and mission of the department and University.
- Initiate outgoing and receive incoming telephone communications for the department.
- Orally communicate, in the English language, campus regulations, rules and policies to members of the campus community and visitors, and to orally communicate vital information to members of the department.
- Transmit and receive information from Police personnel via two-way radios.
- Maintain records of all communications to and from Police personnel regarding incidents, field activity, and other pertinent matters.
- Maintain and accurately tally officers' activity during an assigned shift.
- Oversee checking in and out of equipment to departmental personnel including maintaining inventory records.
- Provide administrative support as assigned by supervisors. Examples of support may include entering data into departmental databases and compiling information for reporting purposes.
- Other duties as assigned. Conditions of Employment:
- Must pass a pre-employment criminal background check.
- Must successfully obtain and maintain OLETS certification.
- Must successfully complete all internal police dispatch, and related training.
Knowledge, Skills and Abilities:
- Excellent writing skills without the use of auxiliary aids or services.
- Excellent oral communications skills, using the English language, without the use of auxiliary aids or services.
- Excellent computer skills, with proficiency in MS Word, MS Outlook, MS Excel, and MS Access within a Windows XP operating system.
- Ability to understand and apply concepts presented in training programs and procedures manuals, as evidenced by;
- Successful completion of all tests within training programs.
- Application of such concepts when dispatching.
- Ability to work with and cooperate with supervisory staff, officers, other dispatchers, and support personnel at all levels.
- Ability to react calmly and effectively in emergency situations.
- Ability to operate base unit and hand-held radio equipment. without the aid of any auxiliary devices.
- Ability to operate complex telephone and switchboard systems.
- Ability to accurately type radio logs at a speed of thirty-five words per minute, and to complete such typing by the end of each shift.
- Ability to perform assigned filing tasks as evidenced by:
- Proper understanding of alphabetizing.
- Organizing materials in a filing system.
- Retrieving necessary information from files.
- Ability to compile an accurate tally of field activity using basic mathematical skills.
- Ability to pass a written test as established by the State of Oklahoma to become OLETS certified.
- Must be able to multi-task no less than three job related functions as enumerated in Duties and Responsibilities and Special Skills categories of this position description.
- Ability to work as scheduled, which may include nights, weekends, and additional shift to support the operations of the Police Department.
Physical Demands and Working Conditions:
- Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.
- Because the Police Department functions 24 hours a day, 7 days a week, this position will work nights and weekends, as scheduled.
- Incumbent will be exposed to frequent noise caused by telephones, radios and office machines.
